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The following are actual stories from travel agents:

  I had someone ask for an aisle seat on the plane so that their hair wouldn't get messed up by being near the window.

  A client called in inquiring about a package to Hawaii. After going   over all the cost info, she asked "Would it be cheaper to fly to California   and then take the train to Hawaii?"

  I got a call from a woman who wanted to go to Capetown. I started to   explain the length of the flight and the passport information when she   interrupted me with "I'm not trying to make you look stupid, but   Capetown is in  Massachusetts." Without trying to make her look stupid, I   calmly  explained, "Cape Cod is in Massachusetts, Capetown is in Africa."   Her response...click.

  A man called, fu! ! rious about a Florida package we did. I asked what was   wrong with the vacation in Orlando.  He said he was expecting an   ocean-view room. I tried to explain that is not possible since Orlando is   in the middle of the state. He replied "Don't lie to me. I looked on the map and   Florida is a very thin state."

  I got a call from a man who asked "Is it possible to see England from   Canada?" I said "No" He said "But they look so close on the map."

  Another man called and asked if he could rent a car in Dallas.   When I pulled up the reservation, I noticed he had a 1 hour lay-over in   Dallas. When I asked him why he wanted to rent a car, he said "I heard Dallas   was a big airport and I need a car to drive between the gates to save time."

  A nice lady ! ! just called.  She needed to know how it was possible that   her flight from Detroit left at 8:20 am and got into Chicago at 8:33 am.   I tried to explain that Michigan was an hour ahead of Illinois, but she   could not understand the concept of time zones.  Finally I told her the   plane went very fast, and she bought that!

  A woman called and asked "Do airlines put your physical description on   your bag so they know who's luggage belongs to who?" I said   "No, why do you ask?" She replied "Well, when I checked in with the   airline they put a tag on my luggage that said FAT, and I'm overweight,   is there any connection?" After putting her on hold for a minute while I   looked into it (I was actually laughing), I came back and explained the city   code for Fresno is FAT and that ! ! the airline was just putting a destination tag   on her luggage.

  I just got off the phone with a man who asked "How do I know which   plane to get on?" I asked him what exactly he meant, which he replied, "I   was told my flight number is 823, but none of these darn planes have numbers   on them."

  A woman called and said "I need to fly to Pepsi-cola on one of those   computer planes." I asked if she meant to fly to Pensacola on a   commuter plane. She said "Yeah, whatever"

  A business man called and had a question about the documents he needed   in order to fly to China.  After a lengthy discussion about passports,   I reminded him he needed a visa.  "Oh no I don't, I've been to China many   times and never had to have one of those." I double checked and sure   enough, his stay required a visa.  When I told him this he said, "Look,   I've been to China four times and every time they have accepted my American   Express!"

  A woman called to make reservations, "I want to go from Chicago to   Hippopotamus, New York" The agent was at a loss for words.   Finally, the agent asked "Are you sure that's the name of the town?"   "Yes, what flights do you have?" replied the customer.  After some   searching, the agent came back with "I'm sorry, ma'am, I've looked up every   airport code in the country and can't find a Hippopotamus anywhere" The   customer retorted, "Oh don't be silly!  Everyone knows where it is. Check   your map!" The agent scoured a map of the state of New York and finally  offered &! ! gt;  "You don't mean Buffalo, do you?" "That's is!  I knew it was a big animal!"  was the reply.